Introduction
Welcome to Lumvo. I am committed to protecting your privacy and ensuring you have a positive experience using my mobile application. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you use the Lumvo mobile application.
Lumvo is developed and operated by an individual developer. By using Lumvo, you agree to the collection and use of information in accordance with this policy.
1. Information I Collect
1.1 Personal Information You Provide
When you create an account and use Lumvo, I collect the following information:
Account Information:
- Email address
- First and last name
- Password (encrypted)
Profile Information:
- Country of origin
- Profile picture (optional)
- Bio/about section (optional)
- Social media links (Instagram, Telegram, WhatsApp - optional)
Academic Information:
- Target colleges (list of schools you're interested in)
- Desired major/specialization
- Desired degree (Bachelor's, Master's, etc.)
- Target graduation year
- Study strategy preference (online, offline, or hybrid)
Test Scores:
- SAT scores
- ACT scores
- Practice test results
- Quiz performance data
Application Planning:
- Annual budget range for college
- Commitment level to the application process
- Current task/stage progress
- Essay prompts and responses
- Experience points (XP) earned
1.2 Payment Information
When you subscribe to Lumvo Premium:
- Payment information is processed by Stripe (my payment processor)
- I store your Stripe customer ID and subscription status
- I do NOT store credit card numbers or payment details directly
1.3 Automatically Collected Information
Usage Data:
- App interactions and feature usage
- Task completion data
- Time spent in app
- Login/logout timestamps
Device Information:
- Device type and model
- Operating system version
- App version
- Unique device identifiers
Analytics Data:
- Performance metrics
- Crash reports
- Feature usage statistics
1.4 Contacts (Optional)
With your explicit permission, I may access your device contacts to help you:
- Share the app with friends
- Invite friends to join your college journey
You can revoke this permission at any time in your device settings.
2. How I Use Your Information
I use your information for the following purposes:
2.1 To Provide and Improve the Service
- Create and manage your account
- Personalize your experience
- Track your college application progress
- Generate personalized college recommendations
- Provide SAT/ACT practice tests and feedback
- Show your progress on leaderboards
- Connect you with other students
2.2 Communication
- Send you important updates about your account
- Notify you about new features or changes
- Respond to your support requests
- Send promotional communications (you can opt-out)
2.3 Payment Processing
- Process subscription payments
- Manage your Premium membership
- Send payment receipts and invoices
2.4 Analytics and Improvement
- Analyze how users interact with the app
- Identify and fix bugs
- Improve app performance
- Develop new features
2.5 Legal Compliance
- Comply with legal obligations
- Enforce the Terms of Service
- Protect against fraud and abuse
3. How I Share Your Information
3.1 Third-Party Service Providers
I share information with trusted service providers who help me operate Lumvo:
Supabase (Database & Authentication)
Stripe (Payment Processing)
Expo/React Native (App Framework)
- App development platform
- Crash reporting and analytics
3.2 Community Features
When you use community features:
- Your name and profile picture may be visible to other users
- Your XP and leaderboard position may be public
- Users you connect with can see your profile information
3.3 Legal Requirements
I may disclose your information if required by law or to:
- Comply with legal processes
- Enforce the Terms of Service
- Protect rights, privacy, safety, or property
- Respond to government requests
3.4 Business Transfers
If Lumvo is involved in a sale or transfer of assets, your information may be transferred. I will notify you before your information is transferred and becomes subject to a different Privacy Policy.
4. Data Security
I implement industry-standard security measures to protect your information:
- Encryption: All data transmitted between your device and my servers is encrypted using HTTPS/TLS
- Password Protection: Passwords are hashed and encrypted
- Secure Storage: Data is stored in secure, access-controlled databases
- Regular Monitoring: I regularly review security practices
However, no method of transmission over the Internet is 100% secure. While I strive to protect your information, I cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Update
You can access and update your information at any time through the app:
- Profile settings
- Account settings
- Privacy preferences
5.2 Delete Your Account
You have the right to delete your account at any time:
- Go to Settings → Account
- Tap "Delete Account"
- Confirm deletion (this action is permanent)
When you delete your account:
- All personal information is permanently deleted
- Your subscription is cancelled
- This action cannot be undone
5.3 Opt-Out of Communications
You can opt-out of promotional emails by:
- Clicking "unsubscribe" in any email
- Adjusting notification settings in the app
5.4 Revoke Permissions
You can revoke permissions at any time:
- Contacts access: Device Settings → Lumvo → Permissions
- Notifications: Device Settings → Lumvo → Notifications
5.5 Data Portability
You can request a copy of your data by contacting me at support@lumvo.app
6. Children's Privacy
Lumvo is intended for users aged 13 and older. I do not knowingly collect information from children under 13. If you believe I have collected information from a child under 13, please contact me immediately at support@lumvo.app.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using Lumvo, you consent to such transfers.
I ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Data Retention
I retain your information for as long as your account is active or as needed to:
- Provide you services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When you delete your account, I delete your personal information within 30 days, except where retention is required for legal purposes.
9. Cookies and Tracking Technologies
Lumvo uses:
- Local Storage: To save your preferences and session data
- Analytics: To understand app usage (anonymized where possible)
- Crash Reporting: To identify and fix bugs
You can control tracking through your device settings.
10. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. I will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending you a notification (for material changes)
Your continued use of Lumvo after changes constitutes acceptance of the updated Privacy Policy.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to Know: What personal information I collect and how I use it
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of your personal information (I do not sell your information)
- Right to Non-Discrimination: I will not discriminate against you for exercising your rights
To exercise these rights, contact me at support@lumvo.app
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under GDPR:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how I use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to my processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
Contact me at support@lumvo.app to exercise these rights.
14. Consent
By using Lumvo, you consent to this Privacy Policy and agree to its terms.